Terms and Conditions

Effective Date: 19/1/2026

Last Updated: 19/1/2026

These Terms and Conditions ("Terms") govern your access to and use of the Creator24 platform, website, software, and related services (collectively, the "Services"), operated by Creator24 ("we", "our", or "us").

By accessing or using Creator24, you agree to be bound by these Terms. If you do not agree, do not use the Services.

1. Eligibility

You must be at least 18 years old and have the legal capacity to enter into a binding contract. If you use the Services on behalf of a company, agency, or other entity, you represent that you have authority to bind that entity to these Terms.

2. Account Registration and Security

To access certain features, you must create an account. You agree to:

  • Provide accurate, current, and complete information
  • Keep your login credentials confidential
  • Be responsible for all activity that occurs under your account

We may suspend or terminate accounts for unauthorized use, security concerns, or violations of these Terms.

3. Use of the Services

You may use Creator24 solely for lawful business purposes. You must not:

  • Use the Services for illegal, fraudulent, or misleading activities
  • Upload or process data you do not have legal rights or consent to use
  • Reverse engineer, decompile, scrape, or attempt to access source code
  • Interfere with platform security, infrastructure, or availability
  • Use the Services to send spam or unsolicited communications

We reserve the right to monitor usage to ensure compliance with these Terms.

4. User Content and Data

You retain ownership of all content, data, and materials you upload or generate through the Services ("User Content").

By using Creator24, you grant us a limited, non-exclusive, worldwide, royalty-free license to host, store, process, transmit, and display User Content solely to operate, maintain, and improve the Services.

You represent and warrant that:

  • You own or have all necessary rights to User Content
  • You have obtained all required consents from creators, brands, and third parties
  • Your User Content does not violate any law or third-party rights

5. AI-Powered Features

Creator24 includes AI-enabled features such as content analysis, deal tracking, recommendations, summaries, and automated document generation.

You acknowledge that:

  • AI outputs are probabilistic and may contain errors
  • Outputs are provided for operational assistance only
  • You are responsible for reviewing and approving all AI-generated content before use
  • Creator24 does not provide legal, financial, or professional advice.

6. Subscriptions, Fees, and Payments

Certain features require a paid subscription.

  • Fees are billed in advance on a recurring basis
  • All fees are non-refundable unless required by Australian Consumer Law
  • Prices may change with reasonable prior notice
  • Taxes, duties, and charges are your responsibility
  • Failure to pay may result in suspension or termination of access.

7. Third-Party Services and Integrations

The Services may integrate with third-party tools and platforms. Creator24 is not responsible for:

  • Third-party service availability or performance
  • Data handling practices of third parties
  • Loss or damage arising from third-party integrations

Your use of third-party services is governed by their own terms.

8. Intellectual Property

All intellectual property rights in the Services, including software, design, branding, and documentation, are owned by or licensed to Creator24.

Except as expressly permitted:

  • You may not copy, modify, distribute, or create derivative works
  • You may not use Creator24 trademarks without prior written consent
  • No rights are granted except as expressly stated in these Terms.

9. Confidentiality

You agree to keep confidential any non-public information relating to the Services, pricing, and platform functionality, except where disclosure is required by law.

10. Suspension and Termination

We may suspend or terminate your access if:

  • You breach these Terms
  • Your use poses a legal, regulatory, or security risk
  • Required by law or governmental authority

You may terminate your account at any time. Upon termination, access will cease and data may be deleted in accordance with our Privacy Policy.

11. Australian Consumer Law

Nothing in these Terms excludes, restricts, or modifies any consumer guarantee, right, or remedy under the Australian Consumer Law or any other applicable law that cannot be excluded.

12. Disclaimers

The Services are provided "as is" and "as available." To the maximum extent permitted by law, we make no warranties regarding:

  • Accuracy, reliability, or completeness of the Services
  • Uninterrupted or error-free operation
  • Suitability for any particular purpose

13. Limitation of Liability

To the maximum extent permitted by law:

  • We are not liable for indirect, incidental, special, or consequential loss
  • Our total liability arising out of or relating to the Services will not exceed the total fees paid by you to Creator24 in the 12 months preceding the claim

14. Indemnity

You agree to indemnify and hold Creator24 harmless from any claims, losses, damages, liabilities, and expenses arising out of:

  • Your use of the Services
  • Your User Content
  • Your breach of these Terms or applicable laws

15. Governing Law and Jurisdiction

These Terms are governed by the laws of Queensland, Australia, without regard to conflict of law principles.

You submit to the exclusive jurisdiction of the courts of Queensland, Australia for any dispute arising out of or relating to these Terms or the Services.

16. Changes to These Terms

We may update these Terms from time to time. Material changes will be notified via the Services or email. Continued use of Creator24 after changes constitutes acceptance of the updated Terms.

17. Contact

For questions regarding these Terms, contact: